B2B FAQ
Quick answers for Bulk/Group Orders, Uniform Programs, Event Merch, and Retail Partners.
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Ordering Basics
What’s the minimum order quantity?
Most B2B orders start at 25 units. Minimums can vary by product type and decoration method.
What products can we order?
Common items include tees, long sleeves, hoodies, crewnecks, hats, joggers/shorts, and jackets/vests. We’ll recommend the best options based on your use case and budget.
Can you help us choose what to order?
Yes. We guide you to the right products based on who it’s for, how it’ll be used, season, budget, and timeline.
Design + Branding
Do we need a logo?
No. If you don’t have a logo, we can keep it simple with Faithful Champions-style design direction or help you build a clean layout.
What decoration methods do you offer?
Options include screen print, embroidery, DTF/heat transfer, puff print, and select finishing upgrades like woven/neck labels (program-dependent).
Can you match our brand colors?
Yes. Share your brand colors (hex/Pantone if available) and we’ll align designs accordingly.
Timeline + Samples
How long does it take?
Timelines depend on product, quantity, and decoration. After intake, we’ll confirm an estimated timeline and delivery date before production begins.
Do you offer rush orders?
When capacity allows. Rush timing and pricing vary, and availability is confirmed during the quote process.
Can we get samples before placing the full order?
When available, yes. Sample options depend on the product and timeline.
Sizes + Shipping
Do you help with size collection?
Yes. We can support size collection and ordering workflows depending on your program needs.
Can you ship to multiple locations or individual addresses?
Yes. We offer:
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One-location bulk shipping
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Multi-location shipping
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Direct-to-recipient shipping (ship-to-home)
Do you offer packaging options?
Yes. Options include bulk packed, individually bagged, and premium gift packaging (as needed).
Reorders + Ongoing Programs
Can we reorder later?
Yes. We can save your order specs so reorders are faster and consistent.
Do you offer ongoing merch programs?
Yes. We can support quarterly/seasonal reorders depending on your needs.
Retail Partners
Do you offer wholesale for boutiques and retailers?
Yes. Our Retail Partner Program supports boutiques and aligned retailers with wholesale assortments and reorder planning.
How do we become a retail partner?
Submit a quick application with your store info and what categories you want to carry. We’ll follow up with next steps.
Payments + Next Steps
How do we get started?
Start with a quote request or book a quick call. We’ll confirm: items, quantity, budget, timeline, decoration, and shipping plan.
What do you need to send a quote?
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Purpose (team/staff/event/retail)
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Items + quantity range
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Budget range
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Deadline (if any)
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Logo/brand assets (optional)
Still have questions? We’ll guide you.